FAQs.

Yes. I provide coaching and counselling services to both married and unmarried men and women. While currently, our sessions are conducted online, I have plans to offer face-to-face sessions in the near future. I have worked with individuals of all ages, ranging from 12 to 70 years old and dealing with all areas of mental health, substance dependence, relationship issues, depression and anxiety, and clarity and purpose. I do have a specific passion for working with men and supporting them in discovering their vision and purpose in life. I enjoy helping men become the best version of themselves – as husbands, fathers, and simply as individuals.

Absolutely. I offer a range of services for couples. This includes pre-marriage assessments and counselling, as well as marriage strength assessments. If you and your partner are struggling to move forward in your relationship, I am here to help. I have undergone two levels of training in Gottman Therapy, which is specifically designed for working with couples. Over the years, I have gained extensive experience working with couples and have received supervision in Gottman therapy techniques.

No. I believe a foundational part of doing life is having a connection with God. I don’t believe you can truly understand your life and relationships without first understanding your relationship with the Creator of the universe. And I like to talk about this in my sessions and courses – however it is combined with an understanding and appreciation of science and research, and we don’t just “pray about it”. We do hard, practical work based on successful research – but under the grace and presence of God. However, no matter where you are spiritually – if working with me and within this framework sounds like it will connect with you, you are more than welcome to book a call and see if we are a good fit to work together.

For individual sessions, the cost is $125 AUD per hour, and for couples therapy, it is $150 AUD per hour. Additionally, I offer various packages including a monthly cost of $385 which provides a 1hr session each week and a whatapp’s text service to ask me questions over that month (this can be paid in weekly instalments).  I also run assessments, and longer-term coaching programs, each with different costs. For specific details and pricing, please get in touch with me via a phone call or send me an email on simon@heartstrong.com.au. The costs of events will be listed on the website, and pricing for teaching and training can also be discussed over the phone.

Individual counselling sessions cannot be claimed via Medicare in Australia. However, if you have private health insurance, you may be able to make a claim. It is recommended to contact your private health provider to inquire about coverage. As for couples counselling or therapy, it also cannot be claimed via Medicare in Australia.

I have worked extensively within organisations who supported children who had experienced trauma. For ten years, I was part of a wellbeing team specifically focused on supporting children with one to one counselling. I have also dedicated numerous hours to working one-on-one with children and adolescents aged 12 to 17 in private practise. However at this stage I am not working directly with children – but I am happy to discuss over the phone if you think I may be a good fit for your child. 

Absolutely. As long as you have access to the internet, we can work together regardless of your location.

I am happy to pass on any referrals I may have that I think would be more beneficial to your needs.

Currently, I am only offering online sessions for convenience and accessibility.

We accept payment through Stripe or bank transfer. To ensure a smooth process, kindly make the payment before your scheduled session. If you choose one of our packages, we can discuss convenient weekly payment plans to suit your budget. 

To ensure a smooth session, please aim to arrive 5 minutes prior to your scheduled time. Make sure you are in a quiet and undisturbed environment, and you have downloaded zoom and have the link ready.  It is important that both of us can give our full attention, so please refrain from driving, having your children present, or being in any situation that may disrupt our session.

I kindly ask for a minimum of 24 hours notice if you need to cancel your session. This allows me to adjust our schedule accordingly. Failure to provide sufficient notice will result in a 50 percent of the session being charged.
If you have any other questions, please feel free to reach out via email at simon@heartstrong.com.au or book a call with me.